EXIN 인증 EX0-100 덤프

EX0-100는EXIN의 인증시험입니다.EX0-100인증시험을 패스하면EXIN인증과 한 발작 더 내디딘 것입니다. 때문에EX0-100시험의 인기는 날마다 더해갑니다.EX0-100시험에 응시하는 분들도 날마다 더 많아지고 있습니다. 하지만EX0-100시험의 통과 율은 아주 낮습니다.EX0-100인증시험준비중인 여러분은 어떤 자료를 준비하였나요?

우리사이트가 다른 덤프사이트보다 우수한 점은 바로 자료들이 모두 전면적이고 적중률과 정확입니다. 때문에 우리ITExamDump를 선택함으로EXIN인증EX0-100시험준비에는 최고의 자료입니다. 여러분이 성공을 위한 최고의 자료입니다.

ITExamDump에서는 시장에서 가장 최신버전이자 적중율이 가장 높은 EXIN인증 EX0-100덤프를 제공해드립니다. EXIN인증 EX0-100덤프는 IT업종에 몇십년간 종사한 IT전문가가 실제 시험문제를 연구하여 제작한 고품질 공부자료로서 시험패스율이 장난 아닙니다. 덤프를 구매하여 시험에서 불합격성적표를 받으시면 덤프비용 전액을 환불해드립니다.

시험 번호/코드: EX0-100

시험 이름: EXIN (ITIL foundation certificate in it service management(exin))

EXIN EX0-100인증시험에 응시하고 싶으시다면 좋은 학습자료와 학습 가이드가 필요합니다.EXIN EX0-100시험은 it업계에서도 아주 중요한 인증입니다. 시험패스를 원하신다면 충분한 시험준비는 필수입니다.

EX0-100 덤프무료샘플다운로드하기: http://www.itexamdump.com/EX0-100.html

NO.1 Certain data is needed to describe an ITIL?process. This includes the objectives and the output. What
else is required?
A. activities
B. authorisations
C. environment
D. Configuration Management Database (CMDB)
Answer:A

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NO.2 After a change, who is responsible for ensuring that security measures maintain the security level?
A. the Board of Management
B. the Change Manager
C. the Release Manager
D. the Security Manager
Answer: D

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NO.3 Where can you find an overview of all IT services?
A. Operational Level Agreement (OLA)
B. Service Catalog
C. Service Level Agreement (SLA)
D. Service Window
Answer: B

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NO.4 How does Problem Management differ from Incident Management?
A. Incident Management focuses on registration and Problem Management does not.
B. Problem Management focuses on restoration of service and Incident Management focuses on finding
the cause.
C. Incident Management focuses on restoration of service and Problem Management focuses on finding
the cause.
D. Problem Management generates reports and Incident Management does not.
Answer: C

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NO.5 What does the term "Serviceability" refer to?
A. contracts between external suppliers and the customer
B. contracts between external suppliers of services and the IT department
C. contracts between internal IT departments
D. contracts between IT management and the customer
Answer: B

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NO.6 Which information does Financial Management for IT Services extract from the Configuration
Management Database (CMDB)?
A. which equipment is being used by whom
B. where the equipment has been set up
C. which software version is being used
D. which equipment is causing incidents
Answer:A

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NO.7 Which aspect is important when registering security incidents?
A. the person who reported the incident
B. the applicable disciplinary measures
C. qualified Service Desk employees
D. recognizing the event as a security incident
Answer: D

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NO.8 When an IT service provider adopts and adapts ITIL?best practices, which of the following is the
greatest benefit?
A. Work is carried out using a project-oriented approach.
B. There is a central Service Desk.
C. The organization is more customer-oriented.
D. Work is carried out using a process-oriented approach.
Answer: D

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NO.9 Managing risk is an essential part of which processes?
A. Problem Management and Capacity Management
B. Availability Management and Service Level Management
C. IT Service Continuity Management and Financial Management for IT Services
D. IT Service Continuity Management and Availability Management
Answer: D

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NO.10 Which of the following tasks is assigned to each process manager?
A. ensuring the smooth running of the process
B. setting up Service Level Agreements with the users
C. channeling data to Problem Management
D. following up on Incidents
Answer:A

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NO.11 Which of the following is Availability Management responsible for?
A. ensuring the reliability of components will carry out a required function under certain conditions over a
certain period
B. managing the negotiations with the customer with regard to availability
C. Demand Management
D. delivering information on Service Levels to clients to determine the availability percentage
Answer:A

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NO.12 Which of the following processes provides Problem Management with reports about the IT
infrastructure?
A. Financial Management for IT Services
B. Change Management
C. Configuration Management
D. Incident Management
Answer: C

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NO.13 What is produced when Problem Management identifies the cause of a Problem and a workaround?
A. a Request for Change
B. a resolved Problem
C. a Known Error
D. one or more resolved incidents
Answer: C

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NO.14 One of the activities of Capacity Management involves making evaluations and predictions regarding
the hardware that is required to run a new or modified application. The predictions include data about the
performance levels that can be expected, the requisite hardware and the costs. Which of the activities of
Capacity Management is responsible for this?
A. Application Sizing
B. Capacity Planning
C. Monitoring
D. Tuning
Answer:A

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NO.15 Which process or function ensures that change proposals are submitted with the aim of removing
errors within the IT infrastructure?
A. Change Management
B. Configuration Management
C. Problem Management
D. Service Desk
Answer: C

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NO.16 Which of the following is not regarded as an incident?
A. a complaint about the service of the Service Desk
B. a standard request for change
C. a report of a breakdown
D. a question about how an application works
Answer: B

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NO.17 Which Change Management activity indicates the priority and category of an accepted Request for
Change (RFC)?
A. classification
B. coordination
C. registration
D. scheduling
Answer:A

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NO.18 Which item is required in the Post Implementation Review (PIR) of a Change?
A. whether the Change has achieved the intended goal
B. whether the CI registration in the Configuration Management Database (CMDB) is up-to-date
C. whether the Management of the IT department is satisfied with the implementation of the Change
D. to which Configuration Items (CIs) the Change relates
Answer:A

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NO.19 Which process includes developing a recovery plan?
A. IT Service Continuity Management
B. Problem Management
C. Capacity Management
D. Availability Management
Answer:A

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NO.20 Which process provides components of the IT infrastructure with a unique and systematic name
(designation)?
A. Change Management
B. Configuration Management
C. Release Management
D. Service Level Management
Answer: B

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EXIN EX0-100인증시험은 전업적지식이 강한 인증입니다. IT업계에서 일자리를 찾고 계시다면 많은 회사에서는EXIN EX0-100있는지 없는지에 알고 싶어합니다. 만약EXIN EX0-100자격증이 있으시다면 여러분은 당연히 경쟁력향상입니다.